Shipping policy

I ship worldwide via CanadaPost wherever possible.

If you live in the Winnipeg area, I'm happy to discuss other delivery options. Please contact me if you'd like to make alternative arrangements.

If you would like faster or tracked/insured shipping, please contact me for details and shipping quotes.

I am not responsible for items not received if you provide an incorrect address. I ship to the address provided so please make sure it is accurate and up to date.

All products leave my studio in perfect condition. The customer must notify the carrier (or postman) of any evidence of damage (holes, signs of crushing, etc.) to the parcel, and refuse the package if necessary. A new, identical product will then be sent to the customer at no additional charge where possible.

No exchanges can be made at a later time for goods claiming to be damaged during carriage without notification at the time of reception.

In the event of a lost or missing package, the carrier will initiate a search/investigation and every effort will be made to locate your package. Next steps will be dictated by the outcome of that investigation and replacement/reimbursement will be offered if/as appropriate.

I am not responsible for delayed delivery times due to the carrier, including for the loss of goods, bad weather or strikes.

After payment is completed your item will be shipped within 2 business days.