The fine print

All prices are in Canadian dollars.

We gladly accept major credit cards and for Canadian customers, personal cheques.

Shipping

I ship via CanadaPost wherever possible. If you live in the Winnipeg area, I’m happy to discuss other delivery options. Please contact me if you’d like to make alternative arrangements.

If you would like faster or insured shipping, please contact me for details and shipping quotes.

I am not responsible for items not received if you provide an incorrect address. I ship to the address provided.

After payment is completed your item will be shipped within 2 business days.

Refunds and Exchanges
Refunds for yarn, exclusive of shipping will be issued on a case by case basis. Please contact me if you have an issue with your purchase.
Please note that colours display differently on different monitors
Care and Feeding

For best results, washing in cold water and laying flat to dry are recommended. Every skein is carefully washed and rinsed after the dyeing process until the water runs clear. Some slight colour bleeding may still occur during the first couple of washes, especially with more saturated colours. This is a normal part of using hand-dyed yarns and fibres.

We do our very best to photograph each colourway accurately, but the colour display varies from monitor to monitor.

Still have questions? Please ask and we’ll do our best to answer.